Frequently Asked Questions
​
1.Do I have to pay a service charge on top of the cost of repair?
No. Although many other service companies do, SD Appliance Service only charges for one or the other. Once the technician diagnoses your problem, they will give you the exact cost of the repair. (Not an estimate.) All repair quotes are flat rates based on the Blue Book of National Appliance Repair Price Guides. At that point you may elect to either proceed with the repair or simply decline and pay only the service charge. Some jobs are not covered in the standard appliance repair blue book manual these jobs are considered "projects" project labor is $200 per hour.
2. Will my appliance be repaired today?
In most cases, yes! Our technicians carry a comprehensive inventory of parts on their trucks to provide our customers with the highest probability of "same day repair." Other companies carry a very limited amount of parts or in some cases "0" inventory on their trucks and may take weeks or months to complete a repair.
In the unlikely event that the part need has two be ordered you will need to pay in full in order to secure the part these are consider special orders and once they are place there is no cancelations no alterations and no refunds all sales are finale.
​
3. Will I have to wait all day for service?
Absolutely not! SD Appliance Service also has a better way of scheduling appointments. We provide our customers with a very narrow and time saving "2 to 3 hour window" depending on how busy our schedule is for that day and “call ahead” service to let you know the technician is on the way. Special arrangements can also be made for shut-ins, handicapped individuals, after hour and weekend service calls.
​
4. Does your company have a "service charge?"
Yes. All legitimate, licensed and professional service companies do.
​
5.How much is it?
Our minimum service charge is $99.99
​
​
1 How long does it usually take to repair an appliance?
2 What types of appliances do you repair?
3 Is there a warranty on the repair work?
4 Do you offer same-day service?
5 How much will the repair cost?
6 Do I need to bring my appliance to your repair shop or do you offer in-home service?
7 What should I do if my appliance breaks down again after it has been repaired?
8 Are your technicians certified and insured?
9 Do you offer emergency repair services?
10 What payment methods do you accept?
​